People over-50s get confused by gadget talk
People over-50s are puzzled by jargon used in mobile phone and gadget shops, and would rather visit their doctor than go into a technology store, a study has found. Despite 54 per cent of over-50s using a mobile daily, they are daunted by the prospect of buying one, as almost half of them claim to be confused by the terms used by store staff, the Daily Express reported. Almost a third avoid technology shops all together. “Technology can present all sorts of challenges for a customer: specifications, functionality, modifications; all changing at a fast pace, not to mention the jargon,” Sam Perkins, telecoms director at a food chain store, which commissioned the survey, said.
Is technology only for the tech-savvy?
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