Jet Airways on Friday termed the Tehelka magazine's allegations about
granting free tickets and upgrades to VIPs as "misplaced" and
"unfortunate", saying it was the common global industry practice.
"Upgrades are a common industry practice in the global travel, tourism and service sectors and are extended to passengers subject to availability at the discretion of the service-provider. Jet Airways has the prerogative to afford its guests privileges, including upgrades, at its discretion and does not stand alone in this practice.
"The insinuations and allegations in the article are misplaced and unfortunate," a statement from Jet Airways said.
"Upgrades are a common industry practice in the global travel, tourism and service sectors and are extended to passengers subject to availability at the discretion of the service-provider. Jet Airways has the prerogative to afford its guests privileges, including upgrades, at its discretion and does not stand alone in this practice.
"The insinuations and allegations in the article are misplaced and unfortunate," a statement from Jet Airways said.
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